Privacy Policy

At Fortiqom Pro, we are committed to protecting your privacy and the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site or use our cybersecurity and IT support services.

1. Information We Collect

We collect various types of information to provide and improve our services to you, based on your interactions with Fortiqom Pro.

1.1. Personal Data You Provide Directly

• Contact Information: Such as your name, email address, phone number, and company address when you request information, inquire about our services, or sign up for an account.
• Account Credentials: Passwords and similar security information used for authentication and access to our services.
• Service-Related Data: Information necessary to perform our cybersecurity and IT support services, which may include details about your IT infrastructure, systems, and incidents.
• Communications: Any information you provide when communicating with us via email, phone, or forms on our site.

1.2. Information Collected Automatically

• Log Data: Our servers automatically record information that your browser sends whenever you visit our site. This may include your IP address, browser type and version, pages you visit, time and date of your visit, and other statistics.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our site and hold certain information to enhance your experience, analyze trends, and administer the site.

2. How We Use Your Information

We use the collected information for various purposes, primarily to deliver our cybersecurity and IT support services effectively:

• To Provide and Maintain Services: Including Advanced Antivirus Deployment & Management, Threat Detection & Removal, Data Breach Recovery, Network Security Audits, Endpoint Protection, Incident Response, Security Awareness Training, and Cloud Security Solutions.
• To Improve Our Services: Analyzing usage patterns and feedback to enhance existing features and develop new service offerings.
• To Communicate with You: Responding to inquiries, providing updates on services, or informing you about relevant security alerts or issues.
• For Security and Protection: Detecting, preventing, and addressing technical issues, fraud, or cybersecurity threats to our systems and those of our clients.
• For Legal Compliance: Fulfilling our legal obligations and complying with applicable laws and regulations.

3. How We Share Your Information

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• With Service Providers: We may engage trusted third-party companies and individuals to facilitate our services, perform service-related operations, or assist us in analyzing how our services are used. These third parties are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
• For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.

4. Data Security

The security of your data is paramount to Fortiqom Pro. We implement a variety of technical and organizational security measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the highest level of protection.

5. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Fortiqom Pro aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Your rights include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Fortiqom Pro relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

6. Children's Privacy

Our services are not intended for individuals under the age of 18 (referred to as "Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you believe that your Child has provided us with personal data, please contact us immediately. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact Fortiqom Pro: